SLA won't need you to get in the Iced Bucket Challenge, instead is the service level agreement that will allow you to receive a maintenance support from DraculApp™ team defined as the table below.
All begin with a contract between a service provider and the end user that defines level of services expected from the service provider.
The SLAs are out-put based in that their purpose is specifically to define what customer will receive.
What does this mean? In order to modify the contents of the website (static or dynamic) you will require to send us the modification through an email directed to support(@)draculapp.com. The team will take in charge the task to amend the content, following you instructions.